Rukia gets a message on her pager about a nearby Hollow. When Rukia and Ichigo arrive at the place the where Hollow was supposed to be they find out that it had already been defeated. This happens once again but this time shortly afterwards a man who calls himself a Quincy confronts them. Rukia goes to the Urahara shop to learn more about what a Quincy is. She learns that a Quincy is a person that kills Hollows. But the way a Quincy defeats a Hollow is different; they totally destroy a Hollow while a Shinigami only "cleanses" its soul.
